Careers With Us

We are looking for someone with experience machining intricate components and with a keen eye for detail. You will be responsible for manufacturing one offs and batch components for Ginetta Cars.

Previous experience using Haas and DMG machines would be advantageous but not essential.

Recent CNC turning experience using Doosan lathes with Fanuc control would be advantageous.

Offline programming experience would be advantageous but not essential. Training would be available for the right candidate.

Person Specification:

• Attention to detail
• Able to work to targets and deadlines
• Diligent and conscientious
• Organised
• Friendly, polite and professional
• Able to work on own and as part of a team
• Professional, proactive and dynamic approach

The ideal applicant will have experience with work holding and an understanding of production efficiency.

An interest in motorsport would be an advantage however not essential

The successful candidate’s key responsibilities will include:

• Work on production and prototype engines
• Follow established safety procedures.
• Follow established build processes.
• Keep to an established level of component cleanliness.
• Maintain a good level of cleanliness within the department.
• Communicate and resolve quality issues as they arise
• Monitor and plan ahead for production schedules
• Maintain realistic time management.
• Ensure stock is correctly logged throughout the system
• Ensure records are kept up to date

Essential criteria for the role:

• The successful applicant will need to have a good understanding and interest in engineering principals.
• Evidence of previous engine building is essential.
• Ability to understand and use measuring and inspection equipment, bore micrometers, dial gauges etc.
• An in-depth level of understanding of an internal combustion engine architecture, motion and function is essential.
• Computer and common software awareness including folders & filing, Excel, Outlook and Word.
• Some understanding of Engine management systems.
• Diligent with a high level of attention to detail
• Organised and methodical
• Drive for continuous self-improvement
• Able to work on own and as part of a team

GCSE or equivalent in a minimum of 5 subjects at a grade C or above. Further education would be desirable as would a keen interest in a motorsport career.

An understanding of Motorsport would be advantageous although not essential

The successful candidate’s key responsibilities will include:

• TIG welder/fabricator to work in the Fabrication Department
• To assist the fabrication team with the build schedule of fabricated components
• To manufacture components using technical drawings
• TIG weld mild and stainless steel
• Sub-assembly of fabricated components including use of jigs

Essential Criteria for the role:

• Basic mechanical knowledge
• Excellent communication and interaction skills
• Self-motivated
• Team player
• Reliable
• Attention to detail
• Motorsport or automotive experience preferable but not essential.

The successful candidate will be responsible for:

• Inputting and processing data for the 4-weekly payroll for approx. 1200 staff salaried & hourly employees

• Maintaining emails and post on a daily basis

• Entering and checking all payroll information, such as new starters, leavers, employee changes, sickness & Maternity etc in to the company payroll systems (Sage) in line with our current processes

• Collating information, manual calculations and producing 4 weekly payroll reports

• Downloading and entering data from HMRC into the Payroll system (Tax Codes, Student Loans etc)

• Calculating and making 3rd party payments (AOE, CSA Payments, Childcare Vouchers etc)

• Provide assistance, support and advice to all employees & care homes, regional managers and directors on all payroll related information

• Maintaining the accuracy of payroll data across all systems, Sage Payroll, Coolcare, Peoples Pension etc

• Be able to run a payroll from start to finish

• Supporting the Payroll Manager with any adhoc requirements and working closely with HR and other departments in the continual development and improvement of processes and relationships

• To ensure that employee pension records are accurate and that their contributions are paid over to the Peoples Pension by the due date

• Ensuring own work fully complies with company Financial Policies & Procedures

Essential criteria for this role will be:

• A minimum of 4 GCSE`s at grade `C` or above to include English and Maths

• Payroll Technician Certificate or above

• Demonstrate a minimum of two years` experience of payroll administration and/or related finance tasks which gained familiarity with computerised payroll software

• Demonstrate experience in responding to customer enquiries in a timely manner

• Competent user of Microsoft Office to include word and excel spreadsheets

• Be able to run a payroll from start to finish.

The successful candidate will have experience in processing high volume 4-weekly payrolls and have good IT skills including the use of Microsoft Excel and Word and Payroll software programmes. Attention to details is a priority as well as good planning and organisational skills.

In the role of Customer Success Manager, you help our customers to succeed in their business goals through an excellent customer experience of CoolCare’s product and services.

As the main point of contact for our customers you will understand what business outcomes they want to achieve and help them to achieve that through use of CoolCare’s products and services.  You will be their representative in the business, ensuring colleagues deliver services in a timely and effective manner to meet defined customer outcomes, continuing to prove the quality of service we provide in everything we do.

You will maximise the customer experience at each and every touch point a customer has with us by establishing and maintaining our customer “universe”. This will include capturing and saving all relevant information about the customer, their business and our contacts there so that all teams have ability to triage, resolve or signpost at initial contact. The maintenance of comprehensive records of all correspondence and agreements will be a vital part of your role, to enable effective correspondence in the future.

You will maintain continuous engagement over the customer lifecycle based on pre-defined communication plans. In doing so, you will proactively review customer accounts against their stated objectives, finding ways to improve their experience and informing them of our latest company news and initiatives.

You will manage all processes relating to our customer accounts to ensure they are provided with the level of service defined in our customer service charter

The role will be pivotal in developing long-lasting business relationships with our customers, ensuring they have a positive customer experience to aid retention and cross-sales of other CoolCare products and services. As a Customer Success Manager, you will be expected to meet success based KPIs, linked to Customer Outcomes.

Responsibilities:

• Create and deliver Customer Success Plans (CSP) for your customers
• Monitor progress against the CSP.
• Regularly report and check on customer status to highlight any potential future issues.
• Share useful content, guidance and service updates to customers to ensure they meet.
• Manage the transition of customers from CoolCare3 to CoolCare4, ensuring they are informed and supported to move at an appropriate time for them.
• Coordinate migrations to ensure all customers are moved to the new software before the legacy system reaches end-of-life.
• Monitor and report on activities and provide relevant management information.
• Manage the full lifecycle of the software installation and migration process. Liaising with all departments to ensure customer goals are met.
• Manage the full lifecycle of the customer cancellation process.
• Effectively handle customer complaints.
• Develop excellent customer relations, being the first port of call for all customer queries, feeding any changes or intelligence gathered back into CSPs for review
• Manage and process hardware orders.
• Maintain and develop a CRM database.
• Respond to and follow up enquiries by post, telephone, email, live chat and personal visits.
• All other duties as deemed reasonable by your Line Manager
• Personable
• Analytic ability to identify customer needs
• Previous customer experience, service and sales skill.
• Excellent organisational skills
• Impeccable organisational ability
• High level of proficiency in written and spoken communication
• Good IT and literacy
• Excellent presentational skills

Job profile

We offer a great place to work with fantastic employee benefits including free parking, pension and much more. We are looking to recruit GRP laminators (experienced & non-experienced) to join our growing composites team. Although predominantly team based, you must also have the ability to work on your own with the flexibility to meet deadlines.

Although a good GRP background is preferred it is not essential, provided candidates have a good attention to detail and ability to follow instructions.

As a Ginetta GRP laminator, you will be producing the bodywork for a large number of production road and race cars, supporting the manufacturing plant.

Your key responsibilities include:

• Cleaning/waxing/prepping moulds for lay-up
• Application of various release agents/material identification
• Gel coat application/laminating skills/hand tool dexterity
• Trimming/sanding & polishing of parts after release
• General housekeeping duties- changing barrels/filling recycling bins/unpacking goods-in deliveries
• Wrapping/protecting out bound deliveries
• Excellent team spirit and work ethic
• Willingness to develop and learn
• Engineering understanding

Salary will be dependent upon previous laminating experience, however we are open to Junior position with no experience and we offer career progression opportunities in both GRP and Carbon Fibre.